Free Standard UK Delivery may be applied to orders over a specified threshold, and typically takes 2-5 working days. However with COVID-19 measurements in place to protect our staff and customers as well as partner organisations, this may take longer until further notice. We are working hard to ensure you receive our best products and service, and sincerely thank you for your patience!
Our typical packaging has been designed to fit through your letterbox; you should not need to be available to sign for it when it arrives.
If your items do not arrive together on the same day, this may be because boxes have been sent out individually. Please wait until 5 working days have passed before contacting firstname.lastname@example.org
If your order does not arrive in the allotted time frame, please contact us at email@example.com
Please note that if there is an item which is out of stock, your order will be despatched as soon as it is in stock.
Please note that working days for YUMCHI are Monday – Friday and do not include bank holidays.
Please check all goods on receipt as any damaged or faulty goods need to be reported within 5 working days with picture evidence.